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I’m Not Only The President — I’m A Customer

November 7th, 2012 by
Carlos Sepulveda, President & CEO of Interstate Batteries

Carlos Sepulveda, President & CEO of Interstate Batteries

Many people know that October and November is the time to “replace your house smoke alarm battery.”  Well, a couple of weeks ago I was hosting a Saturday night dinner gathering at my house. As my wife and I scurried to finalize everything for our guests, with little time left before the start time for our event, an annoying “beep” began from our smoke alarm.

Ugh! I had failed to act on the October reminder. So, as if I didn’t already have enough to do, I went out to the garage and got the ladder to change the chirping smoke alarm.

Fortunately, I always  (well… almost always…) keep a healthy stock of Interstate branded alkaline batteries of all types. So I quickly changed out the smoke alarm 9-volt and changed the other smoke alarms with new 9-volts for good measure. The result, no chirping during dinner and another 12 months of peace of mind.

Ultralife 10-Year Smoke Alarm BatteryAs if that wasn’t enough… one day this month I got to work and turned off my vehicle in the parking garage. As I walked away from my parked vehicle, I then tried to use the key fob to remotely lock the doors, as I always do. But the doors would not respond. Bewildered, I tried again with the same lack of result… hmmm. So I got back in my vehicle and tried to start it.

When properly functioning, my vehicle starts when the key fob is inside the vehicle and I press the “start” button with the brake pedal depressed. So I did all this and … no result. Being a portable power solutions trustworthy expert with a caring, likable and whatever-it-takes attitude, I then figured out that I was STRANDED by a DEAD BATTERY! But it was not the vehicle battery… it was the key fob battery! Wow! What a shock.

What was also challenging is that I had an appointment coming up quickly where I had a business meeting outside the office. I couldn’t call them and miss the meeting because I had a dead battery; I’d never hear the end of this. Having great and flexible Team Members in our Interstate All Battery Center division, I got them the key fob and they “hot shot” replaced it, and I was back in business.

Wow. What do people who don’t work at Interstate Batteries do when they have a dead key fob battery? Thanks, All Battery team!

Carlos Sepulveda is President & CEO of Interstate Batteries. Do you have a battery problem you need solved? Visit your local Interstate All Battery Center or visit

By Carlos Sepulveda (1 Posts)

Carlos Sepulveda is President & CEO, a position he has held since 2004. He has also served as a director on the Board of Directors since 1995. Before becoming President & CEO, Carlos served the company in a variety of roles including Executive Vice President overseeing Marketing, E-Commerce, Financial, Legal and certain Sales & Distribution functional areas of the company and, prior to that, was Vice President & Chief Financial Officer.

Posted in All Battery, Maintenance, Tips
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  1. […] A fresh battery for your key or key fob. You may not realize it, but that fancy key that came with your car probably has a little battery inside. And that little battery can keep you from going anywhere. Just ask our CEO. […]

  2. […] I’m Not Only The President – I’m A Customer ( […]

About The Outrageously Dependable Blog

Interstate Batteries® sells more than 16,000 kinds of batteries—from AA alkalines and automotive batteries to critical power solutions, and everything in between. Combine professional battery services, recycling programs and the largest battery distribution network in North America, and you’ll find Interstate has EVERY BATTERY FOR EVERY NEED®. Learn more about Interstate Batteries or shop online!

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