Indiana Interstate Batteries Dealer Leaves Positive Impressions
“Service your clients better than anyone else.” “It’s not the problem; it’s how the problem is handled.” “Customers will leave with an impression of your shop, and it’s up to you whether it’s positive or negative.”
These and many more “Mitch-isms” fuel the excellent service at Mitch Smith Auto Service in Anderson, Ind., an Interstate Batteries Dealer for more than 15 years. Owner Mitch Smith coined these phrases with years of experience and success under his belt.
Today, he has two buildings, one with 10 service bays and the other dedicated to truck and RV repairs with three 80-foot-long bays.
After serving customers since 1991, Mitch and his Mitch-isms have set the bar high in his market.
What are his keys to building loyalty? Quality repairs, outstanding service and an experience customers will never forget.
What’s Your Story?
Is your auto repair shop as Outrageously Dependable as Interstate Batteries? We want to hear from you. Email us at firstname.lastname@example.org to share your story, and we may feature you in a future blog post or in our magazine, Current.
Was someone your battery hero? Tell that story, too. Go to interstatedealers.com, and click on “Submit an Outrageously Dependable® Story” to share it with us.