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Indiana Interstate Batteries Dealer Leaves Positive Impressions

May 8th, 2014 by
Mitch Smith Auto keeps their bays and waiting areas customer friendly because first impressions matter. An inviting shop, on top of all the other small touches, can make customers feel glad to be there.

Mitch Smith Auto keeps their bays and waiting areas customer friendly because first impressions matter. An inviting shop, on top of all the other small touches, can make customers feel glad to be there.

“Service your clients better than anyone else.” “It’s not the problem; it’s how the problem is handled.” “Customers will leave with an impression of your shop, and it’s up to you whether it’s positive or negative.”

These and many more “Mitch-isms” fuel the excellent service at Mitch Smith Auto Service in Anderson, Ind., an Interstate Batteries Dealer for more than 15 years. Owner Mitch Smith coined these phrases with years of 
experience and success under his belt.

The crew at Mitch Smith Auto Service believes in creating an experience customers will never forget. Co-owner Mitch Smith coins customer service sayings, or “Mitch-isms,” that raise the bar for his shop in Indiana.

The crew at Mitch Smith Auto Service believes in creating an experience customers will never forget. Co-owner Mitch Smith coins customer service sayings, or “Mitch-isms,” that raise the bar for his shop in Indiana.

Today, he has two buildings, one with 10 service bays and the other dedicated to truck and RV repairs with three 80-foot-long bays.

After serving customers since 1991, Mitch and his 
Mitch-isms have set the bar high in his market.

What are his keys to building loyalty? Quality 
repairs, outstanding service and an experience customers will never forget.

What’s Your Story?

Is your auto repair shop as Outrageously Dependable as Interstate Batteries? We want to hear from you. Email us at socialmedia@interstatebatteries.com to share your story, and we may feature you in a future blog post or in our magazine, Current.

Was someone your battery hero? Tell that story, too. Go to interstatedealers.com, and click on “Submit an Outrageously Dependable® Story” to share it with us.

By Youssef Sleiman (70 Posts)

Youssef Sleiman writes and reports the powerful news at Interstate Batteries.


Posted in Automotive, Battery Industry, Outrageously Dependable
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About The Outrageously Dependable Blog

Interstate Batteries® sells more than 16,000 kinds of batteries—from AA alkalines and automotive batteries to critical power solutions, and everything in between. Combine professional battery services, recycling programs and the largest battery distribution network in North America, and you’ll find Interstate has EVERY BATTERY FOR EVERY NEED®. Learn more about Interstate Batteries or shop online!

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